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Terms of service

Plain terms for a simple product.

Before you publish: these terms describe how the product actually works, but they are not legal advice. Have them reviewed for your jurisdiction — including Australian Consumer Law, which provides guarantees that cannot be excluded by any contract — before going live.

1. Who we are

AI Says is an AI Search Intelligence product operated by Digital Pro. Contact: hello@aisays.io.

2. What we provide

A free AI visibility check and, optionally, a paid AI Says Visibility Report. Both are assessments: they describe what we measured and observed at a point in time, and recommend changes. They are informational products, not professional advice and not a managed service.

3. What we do not promise

  • We do not promise that any AI platform will name, describe or recommend your business, before or after you act on our recommendations.
  • We do not promise that a score will improve, or that it will not fall for reasons outside your control such as a model update or a competitor's activity.
  • We do not promise that AI answers will be consistent. They are not, by design.

Our disclaimer and methodology sets out the limits of the assessment in detail and forms part of these terms.

4. Your responsibilities

  • Only submit a website you own or are authorised to have assessed on the owner's behalf.
  • Give accurate business details — the assessment is built from them.
  • Do not use the service to attack, scrape at scale, or disrupt any third party's website.

5. Payment

The AI Says Visibility Report is a one-off purchase at AU$99 AUD per business, processed by Stripe. It is not a subscription and does not renew. Prices may change; the price shown at the time of purchase is the price that applies.

6. Refunds

If a report does not contain the analysis described on the pricing page, tell us and we will refund it. We cannot refund a report because you did not like the findings. Nothing here limits your rights under consumer law.

7. Intellectual property

The AI Says name, logo, the AI Says Score™ and the scoring methodology are ours. Your report is yours: use it internally, share it with your web team or agency, and act on it freely. Do not resell AI Says reports as your own product without a written agreement.

8. Third-party platforms

Platform names are used descriptively to identify the services assessed. We are not affiliated with or endorsed by OpenAI, Google, Anthropic, Perplexity or any other AI or search provider, and we are not responsible for their availability, output or terms.

9. Liability

To the extent permitted by law, our liability arising out of the service is limited to the amount you paid for it. We are not liable for indirect or consequential loss, including lost profits or lost opportunities.

10. Changes and governing law

We may update these terms; material changes will be noted on this page. These terms are governed by the laws of New South Wales, Australia.